Help Centre

How to respond to an RFQ

After indicating your interest in providing a quote and reviewing the relevant details within the RFQ it is time to begin drafting a response. This guide will outline the process of preparing and submitting your response to an RFQ.


Tip:  Prior to submitting a quote response you are required to indicate your interest in responding. You can learn how to do this in our guide; How to indicate your interest in an RFQ.

Preparing your response

To prepare your response to an RFQ:

  1. Navigate to Requests for Quotation from your Felix dashboard
  2. Locate the RFQ you wish to provide a response to
  3. Hover over the more icon beside the relevant RFQ
  4. Select View Details from the drop-down menu
  5. Navigate to the Items/Packages tab of the RFQ
  6. Review the service details, taking note of the Service Close Date
  7. Download and review any documentation related to the service by clicking the Download button beside the relevant document, or clicking the Download All button     
  8. Review any quote requirements that have been added by the organisation


Tip:  If you require more details or clarification on an RFQ in order to prepare your response you are able to send a Request for Information (RFI) to the issuing organisation. You can learn how to send an RFI by reading our guide; How to send RFQ messages.


Note:  There may not be a documents section in all RFQs. If the issuing organisation hasn't added any documents that are related to the services you have matched with the page will skip straight to the next section.

Quoting service items

To provide a quote for the service items you matched with:

  1. Navigate to Requests for Quotation from your Felix dashboard
  2. Locate the RFQ you wish to provide a response to
  3. Hover over the more icon beside the relevant RFQ
  4. Select View Details from the drop-down menu
  5. Navigate to the Items/Packages tab of the RFQ
  6. Select the appropriate option beneath Does your organisation accept the standard contracts terms and conditions for this engagement?     
  7. Click on the service you wish to quote in the Services Matched section on the left side of the page
  8. Locate the Quote Requirements section
  9. Respond to the questions in the Quote Requirements section as appropriate
  10. Enter your pricing for the service in the fields provided     
  11. (If required) Upload any relevant or requested documentation to support your quote
  12. (Optional) Enter any comments in the field provided
  13. Click the blue Save button at the bottom of the page
  14. Repeat Steps 7-13 for any additional services you wish to quote on
  15. Click the Send button to submit your response


Note:  If you do not wish to accept the standard contract terms and conditions of the engagement clicking the No button will allow you to create a contract deviation request. You can learn more about creating contract deviation requests in our guide How to request a contract deviation.


Tip:  Some organisations may require you to submit your quote against a pricing schedule. You can learn more about completing a pricing schedule by reading our guide; How to fill in a pricing schedule.

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