Login & password

How to log in with a Felix account
Users can log in to Felix at any time once an account has been created for them as a result of an enterprise invite or having been in touch with our Marketp...

How to reset your password
I'm logged in to my account To reset the password for your Felix account when logged in: Hover over the ‌user icon in the top right corner Select R...

How to update your email address
You can update your email address at any time while logged in to Felix. The email address associated with your Felix profile is the same email address used ...

Troubleshooting the "Email token expired" error
When clicking on a link from an email notification you may sometimes encounter the "Email token expired" error. This shows when the link has been ...

How to log in via SSO
If your organisation is using SSO you will need to log in using your corporate credentials. This feature is only available for Enterprise users at this ...

How to log out
Users are automatically logged out of Felix after 24 hours, however, if you're using a public or shared device you may wish to log out. Log out of ...

Troubleshooting login issues
Troubleshooting login issues To troubleshoot login issues: Try logging in from the Felix public page by manually visiting okfelix.com Verify that your e...