Profile & preferences

Registering for Felix
Registering for Felix is a simple process with multiple options to choose from. After completing the registration process for Felix, you will receive your F...

How to Log in to Felix
Users can log in to Felix at any time once an account has been created for them by their administrator, a member of Felix staff or an enterprise invitation....

Introduction to Auth0
What is Auth0? Auth0 (by Okta) is an industry recognised, modern and secure authentication platform. We have partnered with Auth0 to leverage their expe...

How to Change Your Email Address
You can update your email address at any time while logged in to Felix. The email address associated with your Felix profile is the same email address used ...

How to Reset Your Felix Password
You can reset your Felix password anytime by following the steps below. I'm logged in to my account To reset the password for your Felix account wh...

Troubleshooting Login Problems
Having trouble accessing your Felix account? Don’t worry—we’re here to assist you! Below, you’ll find solutions to some of the common login issues. Whether ...

Autofill Password Issue
If you encounter a situation where your password is automatically filled in every time you attempt to log in, perform the following: Incognito window T...