How to respond to an email invite

Organisations can directly invite vendors to join Felix. In such instances, an account is automatically generated for you, and you will receive a welcome email prompting you to log in.

This is my first time using Felix

If you are new to Felix or have received an invitation to an email address not associated with an existing vendor account:

1. Click the Click Here To Continue button in the email.
   
   
2. Enter a New Password into the field. 
3. Confirm your password by entering it again in the Confirm Password field.
4. Click the Change button. You will be directed to the Felix page where you will see Welcome to Felix.
   
   
5. Click the checkboxes if you have reviewed and accepted the Felix Vendor Terms and Conditions, and if you wish to make yourself visible to other organisations. Then, click the Let's get started button.
   
   
6. In the application stepper, click the Continue button to begin the onboarding process for the organisation.
   
   

I have an existing Felix account

Alternatively, if you have received an invitation to an already existing vendor account:

1. Click the Respond to invitation button in the email.
   
   
2. Log in to Felix using your current user credentials.
3. In the application stepper, click the Continue button to begin the onboarding process for the organisation.
   
   

If you have an existing Felix vendor account and have received a "rogue invite", reach out to the organisation you've been invited by to request they send a new invite to your preferred email.