Help Centre

Updating Notification Preferences

You can send notifications in your Felix account via email or sms and update these anytime.

To update the notifications:

  1. Hover over the user icon in the top right corner.
  2. Select My Profile from the dropdown menu.
  3. Scroll down and go to Notification Preferences section.
  4. Click the checkbox provided per categories available if you want to have the notification sent by email, sms, or both.
  5. Click the Update Profile button.

These notifications include the following:

CategoryEmail or SMS
Organisation invitations and applications
Organisation invitation application remindersEmail
Organisation application status updates (Submitted, Approved, Declined)Email
Organisation announcementsEmail
Standard rates status updates (Approved, DeclinedEmail
Organisation application unlocksEmail
Compliance document expiryEmail
Organisation suspensionsEmail
Organisation requested surveys (Requested, Submitted, Declined)Email
Payment details update requestsEmail
Payment details status updatesEmail
Vendor document expiryEmail
Request for quotation receiptEmail or SMS
Expression of interest receiptEmail
Request for quotation updates (Close date/time updated)Email
Request for quotation remindersEmail
Request for quotation feedbackEmail
Request for quotation messages and addendumsEmail
Service engagement requestsEmail
Organisation contract deviationsEmail
Account Management
Marketplace subscription notificationsEmail
User invite requestsEmail

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